API Integration

The API allows developers to connect the chatbot platform with external systems, applications, and business workflows. Through REST APIs, you can automate tasks, synchronize data, and build custom experiences tailored to your business needs.

Common Integration Use Cases

• Connect your chatbot with CRM platforms.

• Synchronize customer and conversation data.

• Trigger automated actions from third-party applications.

• Build custom dashboards and reporting systems.

• Integrate e-commerce platforms for order updates and customer support.

Available API Capabilities

• User and contact management

• Conversation retrieval

• Message sending and automation

• Workflow triggering

• Analytics data access

• Account and subscription management

Security & Authentication

• API key authentication

• Access token management

• Rate limiting protection

• Secure HTTPS communication

• Permission-based access controls

Developer Resources

• API documentation

• Request and response examples

• SDKs and code snippets

• Testing environments and sandbox access