FlowChat
Help Center
Telegram Automation
Automation
Custom Commands
Custom Commands allow users to trigger specific actions by entering predefined keywords or commands. This makes chatbot interactions faster, more structured, and easier to manage.
Common Examples
/start– Begin a conversation./help– Display available options./pricing– Show pricing information./support– Connect with support./status– Check account status.
Creating a Custom Command
Open Bot Settings → Commands.
Click Add New Command.
Enter the command keyword.
Define the action or response.
Save and publish.
Command Actions
Commands can:
Send predefined messages.
Open chatbot flows.
Trigger automations.
Collect user information.
Connect with external systems.
Advanced Configuration
Dynamic responses using variables.
Multi-step command workflows.
Conditional logic based on user data.
API-triggered command actions.
Best Practices
Use simple and memorable command names.
Maintain a consistent naming structure.
Provide clear instructions to users.
Regularly review and update commands based on usage data.
