Custom Instructions

Customize how your AI chatbot responds to match your brand voice, business goals, and customer expectations. Custom Instructions allow you to define the chatbot’s personality, communication style, response priorities, and behavioral guidelines.

Whether you want a professional support assistant, a friendly sales representative, or a technical product expert, Custom Instructions help ensure every conversation stays consistent and aligned with your business.

What You Can Configure

• Define your chatbot’s tone and personality

• Set communication rules and response guidelines

• Control how the AI handles customer inquiries

• Prioritize specific products, services, or information

• Establish restrictions on sensitive topics

• Create role-specific behavior for different use cases

Common Use Cases

• Customer support automation

• Sales and lead qualification

• Product recommendation assistants

• Appointment booking agents

• Internal knowledge assistants