Ownership Verification

Ownership verification helps protect your account, chatbot configurations, automation workflows, and connected integrations from unauthorized access.

When Verification Is Required

You may be asked to verify ownership when:

• Requesting an email address change

• Transferring account ownership

• Recovering an account

• Requesting access to a restricted workspace

• Making significant billing or subscription changes

Accepted Verification Methods

Depending on your account type, verification may include:

• Confirmation from the registered email address

• Verification through active billing information

• Access confirmation from existing workspace administrators

• Verification of connected business assets

Ownership Transfers

If you need to transfer ownership to another team member or organization:

1. Verify your identity.

2. Provide the new owner's account details.

3. Confirm the transfer request.

4. Wait for approval and completion.

Verification Processing Time

Most verification requests are reviewed within 24–48 business hours. Complex cases may require additional review.

Security First

To maintain account security, ownership changes cannot be completed without successful verification.