Refund Policy

We strive to provide a reliable chatbot automation platform and a transparent billing experience.

Eligibility for Refunds

Refund requests may be considered under the following circumstances:

• Duplicate payments

• Incorrect charges caused by billing errors

• Technical issues that prevent access to paid services

Non-Refundable Services

Refunds are generally not available for:

• Partially used subscription periods

• Change of mind after purchase

• Services successfully delivered and utilized

• Custom development, setup, or consulting services

Requesting a Refund

To submit a refund request:

1. Contact our support team

2. Provide your account information

3. Include your invoice or transaction reference

4. Explain the reason for the request

Review Process

All refund requests are reviewed individually. Approved refunds are typically processed through the original payment method within several business days.