FlowChat
Help Center
Contact Support
Account Assistance
Report Abuse
Help us maintain a safe and trustworthy platform by reporting suspicious, harmful, or unauthorized activities.
What Can Be Reported?
You should submit an abuse report if you encounter:
Spam or unsolicited messages
Phishing or scam attempts
Fraudulent activities
Unauthorized use of chatbots or automation tools
Harassment, threats, or abusive communication
Violations of platform policies or terms of service
Impersonation of individuals or organizations
Before Submitting a Report
To help our team investigate efficiently, please gather as much relevant information as possible, including:
Account or workspace details
Screenshots of the incident
Message IDs or conversation records
Date and time of the activity
A clear description of the issue
Providing complete information can significantly reduce investigation time.
How to Submit an Abuse Report
Navigate to the Support Center.
Select Report Abuse.
Complete the abuse report form.
Attach any supporting evidence.
Submit your report for review.
Once submitted, you will receive a confirmation that your report has been received.
Investigation Process
Every report is reviewed by our Trust & Safety team. Depending on the severity and nature of the violation, we may:
Issue warnings
Restrict account functionality
Suspend accounts temporarily
Permanently terminate offending accounts
Take additional actions to protect users and platform integrity
Report Status & Response Time
Critical reports involving security threats, fraud, or platform abuse are prioritized and reviewed as quickly as possible. Investigation times may vary depending on the complexity of the case.
Need Immediate Assistance?
If the issue involves account compromise, security risks, or ongoing abuse, please contact our support team immediately for urgent assistance.