Security Concerns & Report Abuse

Security Concerns

Protecting your data and customer conversations is our highest priority. If you suspect unauthorized access or unusual activity, take immediate action.

Common Security Issues

• Unexpected login notifications

• Unauthorized account changes

• Suspicious API activity

• Unknown team members appearing in your workspace

• Unrecognized billing transactions

Recommended Actions

1. Change your password immediately.

2. Enable Two-Factor Authentication (2FA).

3. Review active sessions and connected devices.

4. Regenerate API keys if necessary.

5. Remove unauthorized users from your workspace.

Reporting Security Incidents

If you believe your account has been compromised, contact our security team immediately and provide as much detail as possible regarding the incident.

Report Abuse

We are committed to maintaining a safe and reliable platform for all users.

Types of Abuse We Investigate

• Spam or unsolicited messaging

• Fraudulent activities

• Phishing attempts

• Unauthorized automation usage

• Violations of platform policies

• Harassment or abusive communications

How to Submit a Report

When reporting abuse, please include:

• Relevant account information

• Screenshots or evidence

• Message IDs or conversation details

• Date and time of the incident

• Description of the issue

Investigation Process

Our team reviews all reports and takes appropriate action based on our platform policies. Actions may include warnings, restrictions, suspensions, or permanent account termination.

Response Time

Critical security and abuse reports are prioritized and reviewed as quickly as possible to protect our users and platform integrity.