Submit a Support Ticket

Need help with your account, chatbot, automation workflows, or integrations? Submitting a support ticket is the fastest way to get assistance from our technical team.

Our support team reviews every ticket and works to resolve issues as quickly as possible. To help us provide an accurate solution, include detailed information about your request, such as error messages, screenshots, affected workflows, and the steps you've already taken.

Before Submitting a Ticket

• Review our Help Center articles and tutorials.

• Check for any ongoing service incidents or maintenance notices.

• Gather relevant screenshots, logs, or error messages.

When to Submit a Ticket

• Automation workflows are not working as expected.

• Messages are not being delivered.

• Integration or API issues.

• Account access problems.

• Billing or subscription concerns.

• Technical bugs and unexpected platform behavior.

Best Practices

• Clearly describe the issue.

• Include reproduction steps whenever possible.

• Provide contact information for follow-up.

• Attach screenshots or supporting files.

Our team will keep you updated throughout the resolution process and notify you once the issue has been resolved.