Webhook Configuration

Webhooks allow your chatbot platform to send real-time data to external applications whenever specific events occur. Instead of manually checking for updates, connected systems receive instant notifications, enabling faster automation and seamless integrations.

What You Can Do with Webhooks

• Send lead information directly to your CRM when a user submits a form.

• Trigger workflows in external tools based on chatbot interactions.

• Receive real-time notifications for new conversations, purchases, or support requests.

• Sync customer data across multiple platforms automatically.

Key Features

• Real-time event delivery

• Secure authentication and verification

• Custom payload configuration

• Retry mechanisms for failed requests

• Event filtering and subscription management

Best Practices

• Use HTTPS endpoints for secure data transmission.

• Verify incoming webhook signatures to prevent unauthorized requests.

• Monitor webhook logs regularly to identify delivery issues.

• Implement proper error handling and response validation.